Humanizing Digital Technologies through Design Thinking
DOWNLOAD THE BOOK AND WATCH THE VIDEO ABOUT THE CONVENTION H E R E !
08th May 2020
RESEARCH PLATFORM DEVELOPED BY
IN COLLABORATION WITH
PARTNERS
SPONSORS
DESIGN THINKING HIGHLIGHTS
T R A N S F O R M A T I O N S
Design Thinking
as a Consulting Paradigm
T R A N S F O R M A T I O N S
Design Thinking
in Digital Transformation
Claudio Dell’Era
Research Direction
Politecnico di Milano
DESIGN THINKING HIGHLIGHTS
A P P L I C A T I O N S
Adoption of Design Thinking
across Italian Industries
A P P L I C A T I O N S
The Italian Landscape
of Design Thinkers
Stefano Magistretti
Research Platform Development
Politecnico di Milano
DESIGN THINKING HIGHLIGHTS
E V O L U T I O N S
The Ecosystem of Digital Startups
supporting Design Thinking
E V O L U T I O N S
Enhancing Design Thinking
through Digital Tools
Luca Gastaldi
Research Direction
Politecnico di Milano
DESIGN THINKING DEBATE – Exploring Data: the Synergy between Profiling and Empathizing
Look at The DESIGN THINKERS who will join the Debates during the Convention
We asked our guests to express in a tweet what “Humanizing Digital Technologies through Design Thinking” means to them.
Research Direction
Politecnico di Milano
“Humanizing Technology through Design Thinking means erasing the distance between physical and digital worlds”
Service Design Lead
Avanade
“Taking the human perspective over the technology boosts innovation. Design Thinking helps by making empathy real and empowering confidence.”
Digital Technical Director
Design Group Italia
“Let’s not forget that technology can only mimic empathy, so it can be human only as much as the designer actually is.”
Strategic and Experience Design Director
Deloitte Digital
“Getting to the core of brands, facilitating collaboration at all levels, Design Thinking can shape technology to benefit human experience.”
Service & UX Design Director
Digital Entity
“Humanizing Digital Technologies is about switching from human to humanity centric design, thinking about the impact of our ideas on society, over time”
SVP Digital Delivery Unit
Eni
“Design Thinking enables us to understand tech superpowers and direct them to users’ needs. We design convenient digital tools suitable for our context of work”
Head of Digital Channel Management
Poste Italiane
coming soon
Head of Open Innovation & Research
TIM
“Only understanding what our customers feel, see and hear will let us define the quality of our data”
DESIGN THINKING TALK – Inspiring a Human-Centered Culture in Large Corporations
Mauro Porcini
Senior Vice President and Chief Design Officer
PepsiCo
You can both propose and vote questions.
The most voted question will be answered by Mauro Porcini during the Convention
You can candidate for joining the closing session of the Convention where 4 participants will directly discuss with Mauro Porcini
50+ Questions 1K+ Likes
DESIGN THINKING DEBATE – Ambidextrous Thinking: the Interplay between Analysis and Intuition
Look at The DESIGN THINKERS who will join the Debates during the Convention
We asked our guests to express in a tweet what “Humanizing Digital Technologies through Design Thinking” means to them.
Scientific Committee
Politecnico di Milano
Humanizing, through Design Thinking, is a SENSEMAKING PROCESS of UNEXPECTED opportunities, i.e. the RECOGNITION OF those PATTERNS that make us HUMANS
Innovation Manager
Artsana Group
“Design Thinking as an effective method to move from an Innovation Technology-Driven that exists only for its own sake, to Innovation of Meaning where technology exists to generate new value and to improve human and environmental well-being.”
Service Design Lead
Assist Digital
“Humanizing technologies means to design meaningful and valuable experiences (digital and not) starting with human needs and understand how technologies can help you meet them”
Manager Human Capital CoE
BIP
coming soon
Head of Service Design
DOING
“With the spread of big data, it’s increasingly important to consider those generated by the human relations, understanding their characteristics and patterns, without forgetting the context.”
CEO and Creative Director
Gaia
coming soon
Head of Unit Innovation Management
NOI Techpark
“Powerful, new digital technologies sometimes don’t solve any actual problem. Design thinking is there to help companies avoid this risk and humanize new features.”
Head of Digital Experience
Sogei
“Design Thinking is able to improve digital technologies with a new approach, understanding the elements that increase the customer experience and capture the expected value.”
DESIGN THINKING TALK – Designing in the Age of Artificial Intelligence
Roberto Verganti
Scientific Committee
Politecnico di Milano
You can both propose and vote questions.
The most voted question will be answered by Roberto Verganti during the Convention
You can candidate for joining the closing session of the Convention where 4 participants will directly discuss with Roberto Verganti
45+ Questions 1.1K+ Likes
DESIGN THINKERS
Look at the DESIGN THINKERS who belong to the Design Thinking for Business Community
Service & Ux Designer
Enel
“What can Design Thinking do to make technology more human? Giving what technology is missing: emotions”
Head of Customer Experience
E.on
“In the era of Digital Technologies the true engine of Customer Experience is the human factor and Design Thinking comes in to help and guide, by putting the human being at the center of the design work”
Innovation Intelligence Business Innovation & Development
Edison
“Looking at Digital Technologies with a different angle and perspective, in order to keep the person at the center” or “Looking at Digital Technologies with the eyes of people, and not through data scientists and experts”
Head of Product and Experience Design
Electrolux Professional
“DT is crucial because of the digital transformation and the centrality of people as individuals in the business. DT offers a pragmatic way to make technology accessible to people.”
Innovation Manager
Engineering
“Bring the use of technology back to its original and highest purpose: providing tools and solutions to improve people’s quality of life”
Founder
Enhancers
“It’s about creating beautiful and powerful centaurs: hybrid products, services and processes enabling humans and technologies to collaborate.”
Founder & President
NiEW Design
“Humanizing Digital Technologies through Design Thinking. More than a future challenge, it’s our daily job.”
Informatics Director Roche Italy and South Europe
Roche
“Before Digital Technologies there are people and processes, and the Design Thinking help the people to design the new processes and generate the new value.”
Associate Partner
Triplesense Reply
“Emerging business consulting paradigms are positioned at the intersection between Design Thinking and new Disruptive Technologies”
Regional Sales Manager
Steelcase
“The aim of Design thinking is to look Digitial technology as new tools and through the user’s lens deep dive into how they can serve better the human being only if shaped around their explicit and implied needs”
Head of Experience Design & Analytics
UnipolSai
“Innovate digital models to reach out and help customers weather the crisis safely from home, through support not marketing.”
CEO & Founder
Alidays
“The adoption of Design Thinking enables the coexistence of three key factors: People, Business and Technology”
UX Designer
Banca Popolare di Sondrio
“Make sure that digital technologies preserve and enhance the human being seen as an actor of relationships within the global ecosystem.”
CIO and Innovation Manager
BNP Paribas
“Creating a new way to connect the digital world by putting humans in the center. Realizing that digital technologies are made by people in order to satisfy needs of other people”
Director
BTS Design Innovation
coming soon
RESEARCH TEAM